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Average Seeing
Posted
Hey Steve - I uninstalled Ver 1 and then installed Ver 2. V2 picked up my unlock code but when I enter my e-mail address I get the dreaded "Invalid registration code. Please check your typing carefully". With the 60 day evaluation time there's no rush for a solution but please advise when you have time. Thanks. Ron Frisk
 
Posts: 84 | Registered: 10 July 2006Reply With QuoteEdit or Delete MessageReport This Post
Good Seeing
Picture of Steve...
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Hi Ron!

Since you purchased an upgrade, I believe you have to first enter your old registration key and then in a second step enter the upgrade license.

Let me know if you continue to have problems and I'll get John to advise.


Steve...

CCDNavigator Author
 
Posts: 477 | Location: The Pocono Mountains of Pennsy | Registered: 02 March 2005Reply With QuoteEdit or Delete MessageReport This Post
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I was incorrect about this. Your new key should register it in a single pass.

Be sure you're copying/pasting the email address and the registration key into the right places. Also be sure to include the curly brackets in the registration key, they're part of it.


Steve...

CCDNavigator Author
 
Posts: 477 | Location: The Pocono Mountains of Pennsy | Registered: 02 March 2005Reply With QuoteEdit or Delete MessageReport This Post
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Hi Steve - you said something which begs the question, "was I suppose to get new registration info for version 2?" I believe all I've received was my original info and I did enter my registration information using cut and paste, but will try again tonight after work.

Cheers,

Ron
 
Posts: 84 | Registered: 10 July 2006Reply With QuoteEdit or Delete MessageReport This Post
CCDWare, Ltd.
Orbiting around Earth
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Hi Ron,

I show you as having purchased CCDNavigator 1.0 on 11/20/2008. Unless you purchase an upgrade, the v1 unlock key will not work with v2. The upgrade may be purchased at http://www.ccdware.com/buy/

If the above is incorrect, please let me know.

Thanks.


John
CCDAutoPilot author
 
Posts: 3429 | Location: Tucson, AZ | Registered: 14 February 2005Reply With QuoteEdit or Delete MessageReport This Post
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You know John, sometimes it just doesn't pay to post messages and drink tequila at the same time! Thanks for the info and my apology to Steve for taking up his time too.

Ron
 
Posts: 84 | Registered: 10 July 2006Reply With QuoteEdit or Delete MessageReport This Post
CCDWare, Ltd.
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Big Grin No problem, Ron.


John
CCDAutoPilot author
 
Posts: 3429 | Location: Tucson, AZ | Registered: 14 February 2005Reply With QuoteEdit or Delete MessageReport This Post
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