Hi...

I just upgraded my licensed copy of CCDI 2.1.5 to 2.1.6

As soon as I try and run it, it says "License not valid" and directs me to the website to buy a license. It gives me no option to enter, re-enter or do anything with my purchased license.

So my copy of CCDI now no longer works at all.
Installed under Win XP SP3.

How do I get CCDI and CCDIS working again ASAP?

Thanks

Graham

Hi Graham,

Please email me privately for instructions:

paul [at] pk.darkhorizons.org

Regards,

-Paul

Me too Paul

Martin

<answered privately with instructions>

Unfortunately, a fix to the third-party registration software has necessitated the need to re-enter the license key for some folks. It seems to affect mostly non-US users who have upgraded from CCDI v1 to v2 or from CCDIS/p to CCDI version 2...

After the license key(s) are re-entered, the software should work fine with all the future upgrades. Sorry for the inconvenience.

Regards,

-Paul

How to reenter? I've only get:
Do you want to buy a licence - Yes / No..

<response sent by e-mail>

quote:

Originally posted by MStauning:
How to reenter? I've only get:
Do you want to buy a licence - Yes / No..

I also have this problem and do not see how I can enter the license key as it doesn't give me the opportunity to do so - can this info not be posted in public?

Thanks, Paul.

Hi Paul,

I sent you the instructions in private. I'd rather not post it here, since the fix is not that simple, and I'd like to keep track of who had encountered the problem.

Regards,

-Paul