Hi Paul,

On my Vista32 system, I let the auto-download find and install the 2.1.6 upgrade. When it finished, I started it and it immmediately crashed. I tried it a few more times and it continued to crash. So I uninstalled it and then reinstalled it and it has worked fine ever since. On my Vista64 system, it installed and ran fine with no problems.

Just in case you're interested, here is what was in the Windows Application Event Log:

Faulting application CCDInspector2.exe, version 2.1.0.6, time stamp 0x49ac6b4c, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0xe80008c2, process id 0x%9, application start time 0x%10.

Jonathan

P.S. The helpfile version history was not updated beyond 2.1.5

Hi Jonathan,

Thank you for the update. I've not encountered this when upgrading from 2.1.5 to 2.1.6 (and I've done it on both, Vista32 and Vista64). Others who have upgraded previously also did not report any issues. Hopefully it was a one-time incident, but I'll keep an eye out for any similar reports.

Regards,

-Paul